Back-Up Care

Back-Up Care is a crucial tool for individuals facing family care emergencies that can otherwise derail their daily routine. The application becomes indispensable when your standard care arrangements unexpectedly fall through. It is geared towards users whose employers provide this benefit, enabling access to replacement care services with ease.

Harnessing the convenience of mobile technology, it allows users to efficiently organize and manage care directly from their devices. This is particularly beneficial when confronting situations such as an ill caregiver, school holidays for the child, or the transition period returning to work after parental leave.

Key features include:

- Easy enrollment using employer credentials.

- Efficient submission of requests for back-up care.

- Selection of preferred caregivers previously employed.

- View details of existing care reservations.

- Notifications on the status of care requests.

- Streamlined reservation processes, with an option to replicate past reservations to save time.

- A map to locate nearby care centers effortlessly.

- An option to sync confirmed reservations with a personal device calendar for better organization.

- Details about the back-up care benefits provided through an employer.

Note that to utilize Back-Up Care, the employer needs to offer the Bright Horizons Back-Up Care benefit. Additionally, not all employers who offer this benefit permit the use of the application. It’s advisable to consult with a human resources department to understand the full extent of benefits and the availability of the service.